Operations, without the spreadsheets
Claims intake, finally in one place
Plan, dispatch and reconcile in one place. LumenDesk connects to the systems you already run and stays out of the way.
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Capabilities
Everything the day actually needs
No modules to buy separately, no consultants required to change a form.
Custom workflows
Drag fields into place and the forms, permissions and reports follow.
Audit-ready records
Immutable history on every record, exportable to CSV or straight into your ERP.
Open API
A documented REST API and webhooks for everything the interface can do.
Cost tracking
Attribute every hour and every part to the job that consumed it.
Exception alerts
Thresholds you set, delivered to the channel your team already watches.
Approval chains
Multi-step sign-off with delegation, deadlines and a full paper trail.
FAQ
Questions we get a lot
Where is our data stored?
In the EU, on infrastructure we contract directly, with daily encrypted backups.
Can we keep our existing ERP?
Yes. LumenDesk is designed to sit alongside what you already run and syncs both ways.
What happens to our data if we leave?
You can export everything, at any time, in open formats. No exit fee, no lock-in.
Is there an API?
A documented REST API, webhooks and a CLI - the interface uses the same endpoints you do.
Let us show you a real rollout
A 30-minute walkthrough with someone who has run this in production. No slide deck.
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